Our goal in B2B eCommerce is to help our customers do their job easier on our site.  Self service is about giving your customers tools outside of the purchase funnel that make their job easier. If they can do their job easier on your site...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]Determining how you will measure your success is important to determine before you launch and during operations planning.  Think about accurately measuring and reporting the impact that digital channels have on sales, service, loyalty, and operations.The simple and common...

It is natural to look at what other companies are doing to gather the best B2B eCommerce websites and even replicate what they are doing.  As you search Google, ask these questions:What are examples of great B2B eCommerce websites? Why did they choose to do what...