Our goal in B2B eCommerce is to help our customers do their job easier on our site.  Self service is about giving your customers tools outside of the purchase funnel that make their job easier. If they can do their job easier on your site...

It is natural to look at what other companies are doing to gather the best B2B eCommerce websites and even replicate what they are doing.  As you search Google, ask these questions:What are examples of great B2B eCommerce websites? Why did they choose to do what...

 The phrase “B2B eCommerce” implies a transaction. eCommerce IS about customer acquisition, conversion, and average order value.  But it also serves a bigger, long-term purpose.Customers are in more control than ever before.  Customers want more online services and tools.  As a result, we are witnessing...